This Privacy Statement describes V-Saga. (“V-Saga” or the “Company”) privacy practices in relation to the use of the Company’s Website (https://www.v-saga.com) and the related applications and services offered by V-Saga (collectively the “Software Services” or the “Software Service” or the “Website”).
By creating a profile in a V-Saga business, clients automatically opt in to receiving SMS communications sent by that business. Clients can opt out of SMS communications from their profile. Standard data and message rates may apply.
1. Website Covered
This Privacy Statement covers the information practices of V-Saga. The Website may contain links to other websites. The information practices or the content of such other Websites is governed by the privacy statements of such other websites. The Company encourages you to review the privacy statements of other websites to understand their information practices.
2. Information We Collect
V-Saga asks new Subscribers to provide their name, business name, address, phone and e-mail address. We call this “Subscriber Information”. As a new subscriber, you will also be asked to provide payment information such as a credit card or bank account number, which is used for monthly billing purposes only. If you attend one of our events (e.g., Peace & Happiness), we may ask for your feedback, contact details or other information to follow-up with you, such as send you marketing communications consistent with your choices. As part of V-Saga's service deployment process, your customers’ personally identifiable information, such as their name, email, phone number, address, and credit card information, as well as any other information your customers’ may provide, (“Client Information”) is uploaded into our secure servers. This process is performed so that V-Saga can provide our services to clients on your behalf. The collection of Subscriber Information and Client Information is done solely to provide our services to you in accordance with your Software Licensing Agreement.
In order for you to access certain areas of the Website or certain services where it is important for us to know who you are so that we can best meet your needs, we may require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes the following categories of information: (a) contact data (such as your e-mail address, phone number); (b) demographic data (such as your gender, your date of birth, address and your postal/zip code); (c) and any information you enter on our website or give us in any other way. You can choose not to provide information to us, but in general some information about you is required in order for you to enjoy certain benefits of having an account with V-Saga. For example, only registered members are able to view their purchase history, and booked services. The more information you provide us (and the more accurate it is) the better we are able to customize your experience on our website. If you communicate with us by, for example, e-mail or letter, any information provided in such communication may be collected as Personal Information.
We also may periodically obtain both personal and non-personal information about you from affiliated entities, Business Partners, social media pages and platforms and other independent third-party sources and add it to other information about you. For example, if you visit V-Saga from a site operated by one of our Business Partners, and you have registered with that partner, the information about you that you have provided to that partner may be shared with us. As well, the information may be shared with other Business Partners if you choose to use their services. We may also collect other Personal Information through the V-Saga Software Services under the direction of our Subscribers.
You may opt out of receiving Cookies placed by such third party vendors by visiting the Network Advertising Initiative opt out page.
Other Cookies used by our Business Partners may collect other non-personally identifying information, such as the computer’s IP address, type of operating system, type of internet browsing software, what web pages were viewed at what time, the geographic location of your internet service provider and demographic information, such as gender and age range.
4. Use of Information Collected
We may use your Personal Information to send you information about V-Saga or our products or Services, to contact you when necessary, including to remind you of upcoming bookings, to create and administer accounts, and to provide you with related assistance.
In addition, we may use your Personal Information for internal audits, to insure our processes are compliant with legal, regulatory, or contractual requirements, for fraud and security monitoring purposes, and to fulfill legal obligations.
5. Sharing of Information
• You may choose to authorize V-Saga to share your Personal Information with selected Business Partners. For example, if you fill out Personal Information in advance of a visit to one of our Business Partners, we may share your Personal Information with other Business Partners when you book services through them.
• To provide you with marketing and promotional materials and opportunities, and facilitate social sharing.
• To send you marketing communications and offer other materials that we believe may be of interest to you, such as newsletters.
• To provide and operate the Services;
• To provide our Users with ongoing customer assistance and technical support;
• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
• To comply with any applicable laws and regulations.
6. Personal Payment Information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
7. Confidentiality and Security
8. Data Retention
We retain your personal information while your account is active or as needed to provide you with Software Services. Additionally, we may retain personal information even after your account has been closed if retention is reasonably necessary to comply with our legal or regulatory obligations, resolve disputes, prevent fraud and abuse, enforce our Terms and Conditions or any other contract entered into between you and us, or if it is not technically feasible to delete your personal information.
9. Notice to California Customers
Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your personal information with third parties. If you reside in California and you have provided us with your personal information, you may request information about our disclosures of certain categories of your personal information to third parties for direct marketing purposes. Alternatively, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the customer has exercised an option to opt-out of such information-sharing. In this case, a business can disable third-party marketing integrations to opt out of sharing their client’s information with third parties for direct marketing purposes.
10. Changing Disclosure of Information Preferences
If you are a customer of one of our Subscribers and would no longer like to be contacted by one of our Subscribers, or would like request the exercise of a right as set out above in relation to Personal Information held by a Subscriber, please contact the Subscriber directly.
If you are a user of V-Saga Software Services and no longer want to receive marketing-related emails or SMS messages from us, you may opt-out of receiving these marketing-related emails or SMS messages by sending a request for list removal to email@example.com or changing your preferences in the Wix Software Service. If you have provided your information, and opt-out, V-Saga will put in place processes to honor your request, which may require retaining some information for the purpose of remembering that you have opted-out.
We will try to comply with your request as soon as reasonably practicable. Please also note that if you do opt-out of receiving marketing-related emails from us, we may still send you messages for purposes directly relating to your use of the Wix Software Services, and you cannot opt-out from receiving those messages.
Our mobile applications may also send push notifications to your mobile device. If you have previously consented to receiving push notifications and no longer wish to receive them, you can turn push notifications off at the device level. The applications may also request access to your device’s calendar application, camera, and microphone. If you have previously granted access to your device’s calendar application, camera, and microphone, and no longer want to allow access, you may edit the application settings at the device level.
11. Public Information
Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should think carefully before disclosing any personally identifiable information in any public forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.
12. Facebook Connect and Google Sign-In
You can log in to some of the Wix Software Services using sign-in services such as Facebook Connect or Google Sign-In. These services will authenticate your identity and provide you the option to share certain Personal Information with us such as your name and email address to pre-populate our sign up form. Some sign-in services like Facebook Connect give you the option to share information about your activities on our websites with others within your network. In addition, when using some of our mobile applications you may have the opportunity to tell friends about our services by accessing the contacts in your Facebook or other social media account.
13. Testimonials, Ratings and Reviews
If you submit testimonials, ratings or reviews, any Personal Information you include may be displayed in the Service. If you want your testimonial removed, please contact us at firstname.lastname@example.org.
14. Third Party Payment Processor
15. Changes to this Privacy Statement
16. Contacting Us
Questions regarding this Privacy Statement or the information practices of the Company’s Website should be directed to V-Saga by contacting us at email@example.com or by mailing:
950 N. Central Ave.
Upland CA, 91786